Does your phone hangs?
Has your phone become dead slow?
Are you running on an older outdated firmware?
Not getting an update from Nokia Software Updater?
Bricked your phone? Conked it???
THEN YOU ARE IN A BIG TROUBLE….!!!
LOL.. Just kidding. Don’t worry. You are in the right place.
I am going to list the following steps. Follow it as clearly and accurately as I instruct you to.
STEP 1: Backup before it bricks up!
I have come across many people saying that their phone is bricked (probably because of not understanding what they were doing). Making a safe, clean backup is highly recommended. Even if you think that you are pretty lucky at taking risks, it doesn’t harm or cost you anything to create a backup. Else you will end up crying over the spilt milk!
STEP 2 : Download some stuff
First things first, we would require some software to make your phone good as new. Download the following list of files.
1. Phoenix Service Software 2012 : http://www.mediafire.com/?u501ilc027xyq7i
2. Navifirm : http://www.symbian-toys.com/navifirm.aspx
After you have downloaded the two software, install them in their default location and restart your OS.
Don’t forget to bookmark this page before restarting!!!
Now, you need to know your product code (XXXXXXX) and type (RM-XXX) . You can find this information by referring the sticker under the battery of your phone.
Now that you have your product code and type, launch the Navifirm application and search for your phone. Look for the specific product code and product type that matches with the one of your phone. Select the release and variant and download all the files of your firmware. Put these files in a folder named RM-XXX on your desktop.
Eg. If my product type is RM-588, I will create a folder named RM-588 and put all my downloaded firmware files in that folder on the desktop.
THIS IS IMPORTANT : DO NOT GO FOR JUST ANY FIRMWARE. YOU NEED TO DOWNLOAD THE ONE WHICH IS OF SAME PRODUCT CODE AS THAT OF YOUR PHONE!!!
STEP 3 : Preparing firmware files
So by now you should have done three things…
1. Your system is restarted after the installation of Phoenix Service software.
2. You have RM-XXX folder ready on your desktop.
3. You have closed all Nokia related software (PC Suite, Ovi Suite, Updater, etc.) and removed all unwanted USB devices.
Now, you have to make a copy the RM-XXX folder in the following two directories…
If you are running on 64bit OS :
C:\Program Files (x86)\Common Files\Nokia\Data Package\Products
C:\Program Files (x86)\Nokia\Phoenix\Products
If you are running on 32bit OS :
C:\Program Files\Common Files\Nokia\Data Package\Products
C:\Program Files\Nokia\Phoenix\Products
STEP 4 : Preparing Phoenix Service Software
Make sure you have not connected your phone or any other unwanted USB devices to your PC. Now, launch the Phoenix application with administrator privileges. Follow the instructions given below carefully.
1. Go to Tools, Options and select Product Location.

2. Set the following three directories in the Data Package.

If you are running on 64bit OS :
Data Package 1.0
C:\Program Files (x86)\Nokia\Phoenix\
Data Package 2.0 (user location)
C:\Program Files (x86)\Common Files\Nokia\Data Package\
Data Package 2.0 (admin location)
C:\Program Files (x86)\Common Files\Nokia\Data Package\
If you are running on 64bit OS :
Data Package 1.0
C:\Program Files\Nokia\Phoenix\
Data Package 2.0 (user location)
C:\Program Files\Common Files\Nokia\Data Package\
Data Package 2.0 (admin location)
C:\Program Files\Common Files\Nokia\Data Package\
STEP 5 : Detecting your phone
Connect your phone in Ovi Suite or PC Suite mode and let the drivers install.
1. Select the connection of your phone (The one which ends with RM-XXX).

2. Scan your phone (CTRL + R).

3. After scanning you will see Ready and the Product information in the status bar below.

STEP 6 : Flashing your phone
1. Select Firmware Update from the Flashing menu.

2. Ensure that your phones software version, product code matches and information is detected ( else repeat the STEP 4 again).

3. Click on Options and see that there are no red highlights ( which means that the files are missing).

4. If the red highlights are present, select the file and click on Edit… and then point to the respective file in the RM-XXX folder that you created on the desktop. Then click OK.

5. After you have selected the location of the files, the red highlights will turn into black bold. You can ignore or delete the optional files. Just make sure that there are no red highlights. Then click OK.

6. Finally click on the Refurbish button to start flashing the phone. Refurbish will clean all your phone data and install the new version. Sit back and wait for the process to complete. After competition, you will get a message “Successfully Updated”.

That’s it!!! Congratulations! You are done flashing your phone. E N J O Y ! ! !
Please feel free to leave your queries, comments or suggestions. Thank You.